The SMG Leadership Institute empowers organisations to access unique, tailored leadership programs to meet their leader's development and career needs. By integrating online resources, interactive workshops, personalised coaching, and expert mentoring, we provide a dynamic learning experience that aligns with your strategic goals.
High Touch Example:
Executive team alignment and development for a newly formed company
Background:
A newly established company had recently assembled its executive team, comprising leaders with diverse backgrounds and experiences. The CEO recognised the need for a cohesive leadership development program to align the team’s vision, foster collaboration, and ensure effective leadership as the company prepared for its first major expansion initiative.
Solution:
The development program was designed as a high-touch, in-person experience tailored to the unique needs of the executive team:
- Trainer-led learning journey: A series of intensive, in-person workshops were conducted over a three-month period. These workshops focused on critical leadership areas such as strategic planning, building a unified vision, and effective communication. The workshops were facilitated by an experienced executive coach with a strong track record in leading high-performing teams.
- 1-2-1 coaching/mentoring: Each executive team member was paired with a personal executive coach for monthly one-on-one coaching sessions. The coaches provided personalised guidance on individual leadership challenges and facilitated the development of tailored action plans to address specific needs.
- Real-time workshops: Workshops included interactive sessions where team members participated in simulations and role-playing exercises relevant to their upcoming challenges. These real-time exercises allowed the team to practice decision-making and problem-solving in a controlled environment.
- Synchronous elements: Live discussions were held during the workshops to address real-time issues and provide immediate feedback. This ensured that the team could quickly adapt to new information and refine their strategies.
- Collaboration activities/group work: Team-building exercises and group projects were integrated into the program to enhance collaboration and strengthen interpersonal relationships. Activities were designed to promote trust and align the team’s goals and working styles.
- Personalised follow-up: At the end of the program, individual follow-up was conducted to measure long-term effects on performance, review overall progress, and ensure sustained development.
Outcome:
The tailored, high-touch approach successfully aligned the newly formed executive team with the company’s vision and goals. The in-person interactions and personalised coaching fostered a strong sense of cohesion among the executive team members. The executives reported enhanced communication, improved strategic alignment, and a more collaborative working environment. The company's successful expansion initiative and strong executive team performance showed the program's effectiveness in setting a solid foundation for future growth.
Balanced Touch Example:
Mid-level manager development for national retail chain
Background:
A national retail chain needed to develop its mid-level managers across multiple regions. The organisation sought a balance between in-person interaction and technological solutions to reach a broader audience without sacrificing the quality of training.
Solution: The development program included:
- Group coaching/mentoring: Regional managers were organised into groups for monthly virtual coaching sessions led by experienced facilitators. These sessions included peer feedback and collective problem-solving.
- Webinars and recordings: Monthly webinars covered core topics such as effective team management and self-leadership excellence. Recordings were made available for those who could not attend live.
- Online discussions and follow-up: A dedicated online platform was used for ongoing discussions, Q&A sessions, and resource sharing.
- Online modules: Self-paced online modules provided foundational knowledge on leadership principles and techniques, allowing managers to learn at their convenience.
- Train-the-trainer (TTT): Key managers were trained to deliver aspects of the program locally, ensuring sustainability and relevance.
Outcome:
The blended approach allowed for flexible learning while maintaining quality interaction. Managers reported increased confidence and competence in their roles, and the program's scalability made it effective across various locations.
Low Touch Example:
Leadership training for multinational corporation
Background:
A multinational corporation with a large and diverse workforce needed to roll out a leadership development program across its global offices. The goal was to provide effective leadership training to many employees while ensuring efficiency and cost-effectiveness.
Solution:
The leadership development program was designed with a low-touch approach to accommodate the scale and complexity of the organisation:
- Self-paced learning journey: Employees accessed a comprehensive online learning platform featuring interactive modules on essential leadership skills, including strategic thinking, team management, and effective communication.
- Self-guided online modules: Detailed modules allowed employees to learn at their own pace, with each module including key concepts, case studies, and reflective practice activities to reinforce learning.
- Pre-recorded workshops: Leadership topics were addressed through pre-recorded workshops that employees could watch at their convenience. These workshops covered practical leadership scenarios and best practices, delivered by experienced leadership coaches.
- Automated follow-up: Automated nudges and reminders were used to ensure employees completed the required modules and activities. The system also included automatic tracking and reporting features to monitor progress and completion rates.
Outcome:
The program successfully delivered leadership training to a large number of leaders with minimal logistical challenges. The use of self-paced and pre-recorded content allowed for broad reach and flexible learning. The program’s scalable and cost-effective design ensured high participation rates and improved leadership competencies across the corporation.
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